Privacy Policy
At All Around Removals, we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you contact us or use our services.
When you enquire about or book our services, we may collect the following information:
- •Your name and contact details
- •Your email address
- •Your phone number
- •Property addresses (pick-up and drop-off locations)
- •Details about your moving requirements
- •Any special requirements or accessibility needs
- •Payment information for deposits and final payments
We use the information you provide to:
We do not use your information for marketing purposes unless you explicitly opt-in to receive promotional updates.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is limited to authorized personnel only.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Booking records are typically retained for 12 months after service completion. If you wish for your data to be deleted, you can request this at any time.
Under applicable data protection laws, you have the right to:
To exercise these rights, please contact us at enquiries@allaroundremovals.co.uk.
If you have any questions about this Privacy Policy or how we handle your data:
enquiries@allaroundremovals.co.uk
Phone
+44 7873 129012
Website
www.allaroundremovals.co.uk
We reserve the right to update this Privacy Policy at any time. Please check back periodically for any changes.
Terms and Conditions
To ensure a smooth, professional, and fair experience for all our customers, please read the following terms and conditions before booking with All Around Removals. By booking our services, you agree to be bound by these terms.
2.1 Confirmation Process
Your booking is confirmed once we receive all required details and your deposit payment (see Section 6 - Payment Terms).
2.2 Customer Responsibilities
It is your responsibility to provide accurate information about:
- • Volume and nature of items to be moved
- • Accessibility at all properties
- • Any special requirements (e.g., dismantling, stairs, restricted access)
- • Parking arrangements and access restrictions
2.3 Inaccurate Information
Misleading or incomplete information may result in additional charges or delays to your move.
We understand that moving plans can change.
3.1 Cancellation Policy
For bookings under £3,000:
- • Cancellations must be made at least 72 hours in advance of your scheduled move to avoid forfeiture of your deposit
- • If cancelled with less than 72 hours' notice, your deposit will be retained to cover allocated resources
For bookings over £3,000:
- • Cancellations may be made within 10 days of booking
- • After this period, your deposit will be non-refundable
3.2 Rescheduling
Wherever possible, if you need to cancel or change your booking, we will always try our best to reallocate you to another available slot before applying cancellation terms.
3.3 Booking Changes
For any changes to your booking (date, time, location), please contact us as early as possible:
enquiries@allaroundremovals.co.uk
+44 7873 129012
5.1 Deposit Requirements
To secure your booking:
Bookings under £3,000
30% deposit
Bookings over £3,000
50% deposit
5.2 Final Payment
- • The remaining balance is payable on the day of your move by cash or bank transfer
- • If payment is not received in full on the moving day, All Around Removals reserves the right to withhold delivery of goods until payment is completed
Quotes are based on the information provided at the time of booking. You may be charged extra if:
- • There are more items than initially discussed
- • There are additional pick-up or drop-off locations
- • Items are not packed or dismantled as agreed
- • Our team is delayed due to access issues not previously disclosed
- • Labour time exceeds the estimated time due to incomplete preparation
To avoid additional charges: Please ensure everything is packed, dismantled, and ready to go unless agreed otherwise.
For safety reasons, the following cannot be transported:
- • Hazardous materials (fuel, paint, chemicals, etc.)
- • Illegal substances or items
- • Perishable food
- • Animals or live plants
- • Items of exceptional value without prior agreement
For any questions or updates to your booking:
enquiries@allaroundremovals.co.uk
+44 7873 129012
www.allaroundremovals.co.uk
These terms and conditions are effective as of 01/09/2025 and may be updated from time to time. Please check our website for the most current version.